Privacy Policy
Effective date: November 1, 2026
This Privacy Policy explains how Eleven House LLC ("we," "us," or "our") collects, uses, and protects information through onebrightstand.com (the "Site"). Eleven House LLC is a California limited liability company that provides event photo booth rentals in and around Fresno, California.
Information we collect
We collect personal information only in two ways.
1. Our contact and interest form. When you fill out the form, we collect the information you choose to give us: your name, email address, phone number, event date, event type, venue city, estimated guest count, and any message you write.
2. Website analytics. The Site is built and hosted on Squarespace. We use Squarespace Analytics, the analytics tool built into Squarespace, to understand how visitors use the Site. Squarespace uses cookies and similar technologies to collect information such as your IP address, browser and device type, operating system, pages viewed, time spent on pages, the site that referred you, and general location (such as city or region).
We do not offer online payments, user accounts, or an email newsletter on the Site, so we do not collect payment card details or passwords through the Site.
How we use your information
We use the information we collect to:
- respond to your inquiry and check availability for your event;
- prepare quotes and communicate with you about our services;
- understand how the Site is used and improve it; and
- protect the Site, comply with the law, and enforce our terms.
How we share your information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
We share information only with service providers that help us run the Site and our business, and only so they can perform services for us. These are:
- Squarespace, which hosts the Site, receives and stores contact form submissions through Squarespace Forms, and provides Site analytics through Squarespace Analytics; and
- Google Workspace (Gmail), our email provider, which we use to receive form notifications and to send and receive email at hello@onebrightstand.com.
We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a sale, merger, or transfer of our business.
Cookies and your choices
Cookies are small files stored on your device. Squarespace places cookies on the Site so the Site works properly and so Squarespace Analytics can measure traffic, such as visits, page views, and referring sites. To learn more about how Squarespace uses cookies and handles data, see the Squarespace Privacy Policy at https://www.squarespace.com/privacy and the Squarespace Cookie Policy at https://www.squarespace.com/cookie-policy.
You can block or delete cookies at any time through your browser settings. Most browsers let you refuse all cookies, refuse only third party cookies, or delete cookies already stored on your device. Blocking analytics cookies will not prevent you from using the Site or our contact form, although some Site features may not work as intended.
We do not currently use Google Analytics. If we add Google Analytics or another analytics tool in the future, we will update this policy.
Do Not Track
Some browsers offer a "Do Not Track" setting. There is no common industry standard for how websites should respond to these signals, so the Site does not currently respond to Do Not Track signals. Squarespace may handle them according to its own policies.
Photos taken at events
Photos, GIFs, and videos taken with our photo booth at an event are handled under the Event Service Agreement with the client who booked us and under the privacy settings chosen for that event's online gallery. If you appear in a photo in any of our online galleries or marketing and would like it removed, email us at hello@onebrightstand.com and we will take it down. We do not use images of minors in our marketing without consent from a parent or guardian.
Children's privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has sent us personal information, please contact us and we will delete it.
How long we keep information
We keep inquiry and booking records, including form submissions and related emails, for as long as we need them for business, tax, and legal recordkeeping purposes. You may ask us to delete your inquiry information at any time, and we will delete any information that we do not need to keep for those purposes. Analytics data is kept according to Squarespace's data retention settings for Squarespace Analytics.
How we protect information
We use reasonable administrative, technical, and physical safeguards to protect your information, and we limit access to people who need it to run our business. No website or online transmission is completely secure, so we cannot guarantee absolute security.
Reviewing, correcting, or deleting your information
You may ask us to tell you what personal information we have about you, to correct it, or to delete it. To make a request, contact us by email or phone using the details below. We may need to verify your identity before we act on a request. We will not treat you differently for making a request.
The California Consumer Privacy Act (CCPA) applies only to businesses that meet certain size or data thresholds, and we do not believe our business currently meets them. Even so, we voluntarily honor requests to access and delete personal information from all Site visitors.
Your California privacy rights
California residents may ask whether we have disclosed personal information to third parties for their own direct marketing purposes. We do not make those disclosures.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date at the top. If we make a material change, we will also post a notice on the Site's homepage for a reasonable period. Your continued use of the Site after a change is posted means the updated policy applies.
Contact us
If you have questions about this Privacy Policy or want to make a privacy request, contact us by email or phone:
Eleven House LLC Email: hello@onebrightstand.com Phone: (559) 420-0748